518.720.8888Troy • Saratoga Springs • Amsterdam

 

Working With Us

All Bouchey & Clarke Benefits, Inc. clients are assigned to a team of specialists who are dedicated to serving their needs. Our professionals pride themselves on excellent service, and are dedicated to using their experience and expertise to meet our clients’ benefits objectives. Your account team’s goal is to help save money through proper implementation and management of your benefits programs, and they are committed to anticipating and fulfilling your needs and concerns.

Client’s access our team of specialists and the resources they provide through a single point of contact, making working with our firm seamless and easy. Some of the general day-to-day services you can expect from your Bouchey & Clarke Benefits, Inc. account team include the following:

  • Coordination of all agency activities relating to the employee benefits program, including (lines of coverage)
  • Communication with ‘s human resources or benefits personnel regarding benefits program issues
  • Plan design consultation
  • Benefit and cost analyses
  • Network disruption analysis
  • Review and implementation of complete cost containment procedures where applicable
  • Meetings with management or benefits personnel as requested and at agreed-upon regular intervals
  • Legal expertise from on-staff attorneys
  • Actuarial services provided as needed
  • Periodic review of market trends to ensure plan compliance
  • Custom employee communications (discussed in detail later)
  • Response to general inquiries from
  • Resources for COBRA, Health Care Reform, ARRA, HIPAA, HIPAA Privacy, Section 125, FMLA and other compliance questions
  • Resources for provider questions or issues
  • Act as a resource for hardship provisions or late entrants
  • Ensure implementation of policy changes with carrier(s)
  • Request renewal with follow-up
  • Renewal book with plan changes
  • Plan alternatives with renewals
  • Updated benefit comparisons
  • Renewal contracts reviewed for accuracy
  • Act as a resource for difficult claim situations
  • Monthly and quarterly newsletters provided for management and benefits personnel
  • Enrollment coordination of employees and dependents
  • Ongoing compliance assistance with state and federal mandates
  • Benefits personnel education on new administrative procedures